Adobe Acrobat Connect Pro
Use the information found here to get yourself & your computer ready
for an Adobe Connect Pro event. The instructions below are
designed to maximize your Connect Pro experience.
Please make every
effort to complete the steps, even if you think your computer is ready.
- Test Your Meeting Connection:
Follow the link here to test the suitability of your computer
for connecting to an Adobe Connect Pro event. This diagnostic
will test for your Flash player version, your connection speed, and
install the Adobe Connect Add-in for sharing content in a Connect
Pro event. The test usually takes less than a minute.
- View the Introduction Video:
Here are two videos, one for Attendees and one for
- If you are using a laptop computer with built-in
Many of you use your laptop computer to attend Connect Pro
events. you should know that use of the built-in mic results
in severe audio noise and reverb problems for other users.
The best, and easiest remedy is the use of a separate headset/mic
combination, or a stand-alone mic with your computer speakers.
ETCS has found that the laptops do not automatically recognize the
external hardware. You must manually set the headset as the default.
ETCS cannot stress enough how important it is to not use the
built-in mic on your laptop, it results in a sub-optimal experience
for all users in the event. The video here is one we created
for Centra users with the same problem. Though created for
Centra, the information is still relevant to Connect Pro and
computers with the Windows Vista Operating System.
Disable your Laptop Microphone—1:57.
Mic/Centra-Disable Laptop Mic.shtm
- Mic/headsets used with a desktop computer:
Generally we have not experienced too many problems with mic's
and headsets used with a desktop computer and Windows Vista
Operating System. Should you experience problems the remedy
illustrated in the "Disable your Laptop Microphone" video above
If you are using a microphone or headset that connects via a USB
port you must have the device properly connected prior
to logging into your Adobe Connect Pro event. If you continue
to experience problems with your USB device once logged into the
event, use the procedure for setting your default microphone
outlined in the video above.
Next go to "Logging In" >>>>>>>>>>>>>