Centra Microphone Feedback
- March 12, 2008
We've had a few calls regarding microphone feedback
problems in Centra events. The issue seems to be
with laptop users and the built-in mic. If you are
using a laptop and an external microphone when
connecting to a Centra conference, the built in mic is
picking up your speakers and causing the problem.
The fix is simple.
- Go to Start » Control Panel »
- In the window that opens, click the Recording
tab. You should see icons for your built-in
and external mic, as well as icons for "Line In" and
- Right-click the built-in microphone icon.
- Click Disable. The icon should
disappear or be marked with a red "X."
- If both of your microphone icons disappear,
right-click one of the remaining icons and choose,
Show Disabled Devices. Both microphone
icons should reappear.
- Right-click the external microphone icon
and choose Enable. This should take
care of your problem.
If you are still having trouble, give me a call and
I'll walk you through the process.
If you are trying to use the built-in mic for Centra,
I advise you to go ahead and get an external mic, or a
headset, and complete the steps outlined above.
The mic and the speakers on the laptops are just too
close together to function properly.