The New Computers Are Coming — And I Mean It This Time!
by Joe Lear
Well it’s finally that time. All the preparations are in place and the
orders for the new computers have been sent to DELL. The computers should
be arriving directly to your office in the next few weeks.
Prior to the computers arrival at your office, we will be sending to
the CPD’s in your office, a set of inventory labels for each computer (Property of Extension tags), an inventory sheet, and a computer
As the computers are setup in the office please affix one of the inventory
labels to your computer and record the ID number and the service tag of
the computer on the inventory sheet. When all the computers have been setup,
fax the sheet back to ETCS.
Your CPD should also fill out and fax in the computer disposal sheet.
These are the computers that your office is planning to have Dell pickup.
We need this information so we can update our inventory database here at
ETCS. Once we have all the information on disposal in from the offices,
we can begin to coordinate and schedule pick up of these computers.
When the new computers arrive we’re going to give you two setup options.
In 2004, we had each person follow a set of initial instructions, then send
an e-mail to ETCS that the computer was ready for setup. Then you had to
wait until someone from ETCS called to remote in and complete the setup.
This time we are giving you the option to completely setup your computer
with instructions you can download from the following SharePoint Site.
DO IT YOURSELF—YOU HAVE A SERVER: The instructions will
take your through what to do before setting up and plugging in your new
computer. They will include; the initial computer startup and settings,
setting up your email in Outlook, adding printers, and some troubleshooting
with problems we’ve run into. From the Documentation folder on the SharePoint
site, download the file:
HAVE ETCS DO IT—YOU HAVE A SERVER: You still have the option
to have someone from ETCS to setup your computer. There are some preliminary
instructions to follow before contacting ETCS via email that your computer
is ready for final configuration. The instructions for ETCS setup are also
located at the same site in the Documentation folder. Download the file:
Prepare_for_ETCS_Setup_with_server.doc (5 pages)
DO IT YOURSELF—NO SERVER: With not all offices having servers
and some of our faculty and staff working from home or from different locations
where they do not have access to a file server, we’ve created instructions
based on their needs as well. Instructions for faculty and staff that do
not have Q or R drives are available on the SharePoint site as well. If
you would like to setup your own computer and do not have a file server.
Download the file:
HAVE ETCS DO IT — NO SERVER: If you want ETCS to setup your
files, the download the file:
Prepare_for_ETCS_Setup_no_server.doc (5 pages)
The SharePoint site also has links to the drivers folder on the S drive
where we will try to keep common drivers for Vista as well as links to Microsoft
for files you might need like the Mobile Device Center if you have a Windows
Mobile PDA or SmartPhone.
Setup by someone from ETCS will be based on a first come, first served
basis. If you want to use this option, we do suggest setting up your new
computer in a location that would allow us to setup your computer while
you continue to use your existing computer.
If you work from home or another location other than an Extension office,
the setup of your computer should be done at a TCRC or Extension office
near you. ETCS will work with you to schedule a time that will be convenient
for you to get your new computer setup.
During the new computer deployment process, if you have any questions
or concerns, do not hesitate to call ETCS or send an e-mail to us. We’ll
try and address them as fast as we can. Our hope is to make replacement
programs as painless and as quick for you as we can.
After the new computers have been delivered and setup, we will begin
the process of upgrading the machines that you want to convert to Vista and
Office 2007. We’ll deliver more information on this as we complete the new
computer setup process.
After the computer upgrades have been completed, we’ll begin the process
of replacing the servers in the offices. Again, as the time draws closer
to replacing the servers, we will keep you informed.