January 2008
Vol. 24, No. 1


A Technology Newsletter for Extension Specialists

 
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Office Communicator—Your Extension Instant Messenger
by Joe Lear

As part of the new computer setups, we’ve installed Microsoft Office Communicator 2005. Communicator is an internal University instant messenger service that allows you to IM, share files, and have voice conversations.

By using the voice and IM features of Communicator, you can save on phone calls and talk to faculty and staff members no matter where they are as long as they have their computers and Communicator up and running.

 

 

 

Communicator is tied into the Active Directory and Outlook, so you can add anyone in Extension as a contact in Communicator. To add them; click Contacts on the Menu Bar and then click Add Contact. You can then choose to search for a contact, which will allow you to search by first name, last name, and e-mail address or any combination. Do not use the option, “By e-mail address or sign-in name” to add contacts.

Contacts can also be sorted into Groups. Since you can invite multiple people into an IM conversation (max of 32 including yourself), you can use groups to organize contacts in to collaborative efforts or meeting groups.

 

 

You can have one to one voice communications using Communicator as well. You can right-click on someone in your Contacts list and choose Call, and then click Computer.

If this is your first time to connect via voice, then you’ll be taken through the Audio Wizard. Once completed, the call will be made and if the person accepts the call, you can begin your conversation.

File transfers (of office documents and other files considered safe) can be transferred from one person to another by simply press the send file icon during a conversation.

We hope that you’ll find Office Communicator a useful tool for inter-office communications.

 

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Last Revised: 08/04/08

 

 

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